Custom orders

Tell her what to burn.

Send a photo or an idea. She draws it, prices it, and you approve before anything gets burned.

Start your design
Tan suede hat with a hand-burned highland cow and sunflowers
Pink suede hat hand-burned with a portrait of Dolly Parton holding a guitar
Sage green suede hat hand-burned with a horse, a sunflower, and the name Sawyer

Popular designs

Bring your own idea, or start with one of these.

Highland cow with a floral crown hand-burned on a suede hat
Highland cows
Floral design hand-burned on a brown suede hat
Wildflowers
Running horse hand-burned on a suede hat
Animals
Pink suede hat hand-burned with Jolene lettering and a butterfly
Names & words
Faith and floral design hand-burned on a hat
Faith & scripture
Bird and feather design hand-burned on a suede hat
Feathers & birds
Tan felt hat with a hand-burned floral design, resting in a wildflower field

Made for the wild

Every piece is drawn and burned by hand, one of a kind. Tell Heather your idea and she'll make it yours.

Start your request

Tell Heather your idea

No payment now. She replies with a design plan and a price before anything is made.

What are we burning?
The exact item and color

Build your hat band

For hats. Mix and match, or leave it to Heather.

Band add-ons (optional, pick any)
Your design
Design ideas (pick any that fit)

PNG, JPG, or PDF. Up to 10 MB total. A screenshot or sketch is perfect.

Have a photo of your dog, your homestead, a tattoo you love? Send it. Most of her favorite pieces started as someone's photo.

Where it goes

Nothing is locked in until you approve the design and the price.

Real person on the other end. Heather usually replies within a day or two.

Common questions

A few things folks ask before they send an idea over.

Heather Houser hand-burning a design at her NC Rooted booth
What can Heather burn a design onto?

Hats, bags, shoes, and wood. If you have something else in mind, send it over and she’ll let you know what works.

How does the design get approved?

Send your idea and Heather sketches it, confirms the price and timing, and burns it once you approve. Nothing is locked in until you say yes to the design and the price.

Do you ship, or can I pick up locally?

Both. Shipping is available nationwide, or you can arrange local pickup in West Jefferson. Shipping is confirmed with you before anything ships.

What does a custom piece cost?

Hand-burned hats are $60, and that price includes your custom design, with no extra charge for the design itself. Want a custom band (leather flowers, feathers, cards, or a color of your choice)? Add $20. Bags, shoes, signs, and other pieces are priced per project. Send your idea and Heather will confirm the price before any work begins.

How long does a custom order take?

It depends on the design and how full her queue is. Heather gives you a timeframe when she sends your design plan and price.

Can you do a rush order?

Working toward a certain date? Add it to your request and Heather will let you know what's doable.